We are using the TMS IntraWeb Component Pack Pro 5.9.4.1 version. We put a captcha to the login page for one of our intraweb applications, however users are reporting that it loads slowly or not at all. It will function as intended if there are very few users; as the user base grows, the system becomes slower. We then undid the modifications, and everything was fine. How can this problem be resolved? Any settings that need to be changed?
We are not aware of any issues with the TTIWCaptchaImage component.
Can you please provide the following information so I can further investigate this?
- The version of Delphi you are using
- The version of IntraWeb you are using
- The name and version of the browser you are using
- Do you see any (JavaScript) errors when the problem happens?
- Does the issue also happen in an application that only contains a TTIWCaptchaImage?
- The version of Delphi you are using - 11.3
- The version of IntraWeb you are using - 15.3.5
- The name and version of the browser you are using - Chrome , users may use different versions
- Do you see any (JavaScript) errors when the problem happens? No
- Does the issue also happen in an application that only contains a TTIWCaptchaImage? Yes, No issue if there is only very limited users.. If users are more then will not get the login page. I can see that the stream images are created in the cache folder but it is not created on indivudual cache of each user(eg. Cache\01e82073uz\user\LLbkgPsjq5khydjhSWUSuxd6YgW) instead in the general cache(eg.Cache\01e82073uz)
We have not yet been able to reproduce this issue.
Can you please provide a sample project that isolates the issue so we can further investigate this?
As I mentioned earlier it is working fine with single user. We have issue with LIVE website and issue occurs when number of users get increase only.
Or What your asked is the sample project of the Cache folder issue what I noticed please?
If you have a sample project that can be used to reproduce the issue (even if it is only with many users), please provide the sample project for further investigation.
Does the caching issue only happen on the live website with multiple users or also with a single user?
Can you please describe exactly what happens when there is an issue with the TTIWCaptchaImage?
Our custom captcha, which we made, is functioning well in place of the TMS captcha. There is currently no problem with 1000 sessions.