Can't Run and need to find out why my license status is expired ?

Hi, i am having a valid TMS webcore license for my Delphi, and i tried to activate my TMS Webcore for my VSCode, which was previously working but today after updateed,and it said ...
image

please advice,
thanks.

I checked your account and it should be still active.
We have resent your credentials via direct email.

Thanks Bruno.