The new product is aligned with all our other new products and to the industry standard 1 year subscriptions and therefore the TMS VCL UI Pack renewal discount is increased to 70%
OK, but now I got only 40% renewal discount when renewing from Component Pack?
Yes, you bought before TMS Component Pack and got the promised conditions for the TMS Component Pack, i.e. also its renewal conditions. Now you bought TMS VCL UI Pack and you have the new TMS VCL UI Pack renewal conditions, i.e. a much bigger 70% discount.
I really don't see why 70% should not be applied here as well. I would
not have any objections if 40% discount would mean a 2 year subscription
(like it was so far with Component Pack), but in this case it is basically the
same product, renewing only for 1 year and with the price that was previously charged for 2 years of subscription for the same product. Why?
Just because the name of the product changed..
There is much more to it than just a name change.
Sorry to hijack this topic, but I was also very much surprised about the price and subscription length.
The TMS VCL UI Pack renewal price is a 70% discount instead of the 40% it was for TMS Component Pack, so over time cost is approximately the same. Many companies prefer a 1 year scheme for budgeting and so we aligned this with most other products we have. There are still a few products with 'old' models that will over time also be aligned to industry standard 1 year subscriptions with renewals at only 30% of the original license price.