There seems to be a graphical painting bug in using msHere Service

Hello,

I have to use Here Maps, however seems to be a graphical bug even at design time.
After it didn't work in my program I tested your Vcl/Directions/Demo app and it did the same:
with all the maps services it shows the map well except with the HereMaps.
Please have a look at the screenshots to understand it:




Thank you!

Hi,

I have been unable to reproduce this issue. (see screenshot)
This might be temporary connection issue with the Here maps API tile server.

If the problem persists, please provide the following information so I can further investigate this:

  • Does the problem also happen with a different internet connection and/or when using a different machine to run the application?
  • Are you using a proxy server? If so, can you try to disable it?
  • Can you access the Here maps web interface without problems?
    https://wego.here.com/
  • Do you see any JavaScript errors in the developers console? (Make sure the TTMSFNCMaps component has focus and press F12 to display)

[quote="Bart, post:3, topic:19448"]

  • Does the problem also happen with a different internet connection and/or when using a different machine to run the application?
    Yes, I tried with different internet providers, computers, I even tried in different countries via remote desktop
  • Are you using a proxy server? If so, can you try to disable it?
    No.
  • Can you access the Here maps web interface without problems?
    https://wego.here.com/
    Yes, no problem
  • Do you see any JavaScript errors in the developers console? (Make sure the TTMSFNCMaps component has focus and press F12 to display)

Yes, there are a lot of errors like this:

   Tangram [error]: tile load error for tile with key 0/12/1133/716/11 and id 177: Error: Unimplemented type: 3
at Un.skip (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:86897)
at Un.readFields (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:83501)
at new Vr (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:29648)
at blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:93212

bn @ mapsjs-core.js:432
(anonymous) @ mapsjs-core.js:432
mapsjs-core.js:432

   Tangram [error]: tile load error for tile with key 0/12/1132/715/11 and id 175: Error: Unimplemented type: 3
at Un.skip (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:86897)
at Un.readFields (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:83501)
at new Vr (blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:29648)
at blob:null/c4f89a9d-cb2b-4e1e-b608-cb65f73491cb:1:93212

bn @ mapsjs-core.js:432
(anonymous) @ mapsjs-core.js:432
mapsjs-core.js:432
[/quote]

Thank you for your help!

The errors indicate there is an issue with the tile server. This is most likely a temporary issue as not all tiles are affected. Unfortunately we have no control over this because the tile loading is handled by the Here API.

Thank you, now I switched to TomTom.