Smart Setup Error 12030 while fetching tms.vcl.uipack

TMS TMS Smart Setup
1

Hello,

at 60% of the download, I get the following error:

[08:38:01] tms smart setup options:
build cores: 0
prevent sleep: true
versions to keep: -1
error if skipped: false
servers:
tms:
enabled: true
community:
enabled: false
configuration for all products:
options:
verbosity: trace
skip register: true
dry run: false
compilation options:
debug dcus: true
run build events: false
advanced options:
use symlinks: false
keep parallel folders: false
modify sources: false
partial builds: false
add source code to library path: false
[08:38:01] === Repository Summary ===
[08:38:01]
[08:38:01] Looking up products matching tms.vcl.uipack with version ""
[08:38:01] Found tms.vcl.uipack in repository
[08:38:01] Looking up for tms.smartsetup.windows
[08:38:01] Looking up products matching tms.smartsetup.windows with version ""
[08:38:01] Found tms.smartsetup.windows in repository
[08:38:01] tms.vcl.uipack flagged to be downloaded, local version not found
[08:38:01] tms.smartsetup.windows skipped, local version is already in the correct version
[08:38:03 - 8%] Downloading tms.vcl.uipack_production_13.6.5.0 (8%)
[08:38:05 - 16%] Downloading tms.vcl.uipack_production_13.6.5.0 (16%)
[08:38:07 - 24%] Downloading tms.vcl.uipack_production_13.6.5.0 (24%)
[08:38:09 - 29%] Downloading tms.vcl.uipack_production_13.6.5.0 (29%)
[08:38:11 - 33%] Downloading tms.vcl.uipack_production_13.6.5.0 (33%)
[08:38:13 - 37%] Downloading tms.vcl.uipack_production_13.6.5.0 (37%)
[08:38:15 - 41%] Downloading tms.vcl.uipack_production_13.6.5.0 (41%)
[08:38:17 - 45%] Downloading tms.vcl.uipack_production_13.6.5.0 (45%)
[08:38:19 - 52%] Downloading tms.vcl.uipack_production_13.6.5.0 (52%)
[08:38:21 - 56%] Downloading tms.vcl.uipack_production_13.6.5.0 (56%)
[08:38:23 - 60%] Downloading tms.vcl.uipack_production_13.6.5.0 (60%)
[08:38:24 - 60%] Error downloading tms.vcl.uipack: Error reading data: (12030) Die Serververbindung wurde aufgrund eines Fehlers beendet
[08:38:24 - 60%] Download tasks finished
[08:38:24] Total: 100, Processed: 60
[08:38:24] === Fetch Summary ===
[08:38:24] - tms.vcl.uipack -> FAILED
[08:38:24]
[08:38:24] Error: Some download tasks have failed

command was:
tms fetch tms.vcl.uipack

system info:
[08:38:01] tms version 3.4
[08:38:01] Windows 11 (Version 25H2, OS Build 26200.8655, 64-bit Edition)
[08:38:01] File system: NTFS

2

It looks like it might be an issue with your machine connecting to the download server.

Here is some summary of possible investigation and solutions, please take the following steps and actions and let us know how it goes.

Step 1 – Test the connection using Windows tools

Please open Command Prompt.

  1. Press Windows Key
  2. Type cmd
  3. Press Enter

Then run the following command:

curl -I -v https://7fa93f06b5bd971180065c5062e907ff.r2.cloudflarestorage.com

This command will try to connect to the same server using Windows networking libraries.

Also try this command to compare ipv4 and ipv6 behavior:

curl -4 -I -v https://7fa93f06b5bd971180065c5062e907ff.r2.cloudflarestorage.com

Also, open Windows Powershell and execute this command:

iwr https://7fa93f06b5bd971180065c5062e907ff.r2.cloudflarestorage.com -Verbose

Please send us the full output that appears in the terminal window and powershell for both commands.

Step 2 – Check if Windows is using a proxy

Sometimes Windows applications use different network settings than the browser.

In the same Command Prompt window, run:

netsh winhttp show proxy

Please send us the result.

If the output shows something like:

Proxy Server(s) : http://...

then the computer is using a proxy server that may be interfering with the connection.

Step 3 – Temporarily disable antivirus HTTPS inspection

Some antivirus or security software intercepts encrypted connections (HTTPS scanning). This can sometimes break connections for certain servers.

If you have antivirus software installed, please try:

  1. Temporarily disabling HTTPS scanning / SSL inspection
  2. Running the application again

Common programs that can cause this include:

  • Kaspersky
  • Avast
  • Bitdefender
  • ESET
  • corporate security tools like Zscaler or FortiClient

After disabling the feature, please test the application again.

Step 4 – Check system TLS errors

Windows logs detailed information about secure connection failures.

Please do the following:

  1. Press Windows Key
  2. Type Event Viewer
  3. Open Event Viewer
  4. In the left panel open:

Windows Logs → System

  1. In the right panel click Filter Current Log
  2. In Event sources, select:
Schannel
  1. Click OK

Then:

  1. Run the application again so the error occurs
  2. Refresh Event Viewer
  3. Look for new Schannel errors
  4. Send us screenshots or the text of those entries

These events often explain exactly why Windows rejected the secure connection.

Step 5 – Confirm Windows date and time

Incorrect system time can cause secure connection failures.

Please verify that:

  • The date
  • The time
  • The time zone

are correct on your computer.

Step 6 – Check Windows secure connection settings (TLS)

Modern websites require TLS 1.2 or TLS 1.3 secure connections. If those protocols are disabled on the computer, secure connections may fail with the error we are seeing.

Please verify the TLS settings on your computer:

  1. Press Windows Key
  2. Type:
inetcpl.cpl
  1. Press Enter

This will open Internet Properties.

Then:

  1. Open the Advanced tab
  2. Scroll down to the Security section
  3. Make sure the following options are enabled:

Use TLS 1.2
Use TLS 1.3 (if available)

These should normally be checked.

If they are not checked:

  1. Enable them
  2. Click Apply
  3. Restart the application and try again.