Trying to update vcluipack using SmartSetup GUI and getting error in title. Also tried manually fetching using the SmartSetup console, same error.
Attached are the
logs.zip (100.7 KB)
logs.
I believe this might be an issue in your client machine, and maybe your root certificates?
We haven't received report from other users and it's working find at our side, it's your client that is rejecting the server certificate for some reason.
What happens if you just run tms list-remote in command-line?
What happens if you open the URL https://api.landgraf.dev/tms/api in your web browser?
running "tms list-remote" in the command line lists all of my packages in the format
tms.biz.aurelius (5.23.0.1) -> tms
.
.
etc.
Running " https://api.landgraf.dev/tms/api" in a browser results in a response of "Unauthorized"
Your machine is probably having an issue with the data storage certificate, which is Cloudflare.
Probably you computer doesn't have the needed root certificates properly installed to recognize Cloudflare certificate.
Are you able to access https://r2.cloudflarestorage.com ?
Selecting that link redirects to "Overview · Cloudflare R2 docs", so yes, it looks like I can access that fine.
I can contact our IT department to see if they have any ideas now that I know it's probably CloudFlar related.
In the meantime, I can run smart setup at home no problem. Would I just need to copy the zipfiles from "/Downloads/CurrentVersion" on my home PC to the same location in the lab? Would that allow me to install here, or would there be checks involved that would still be blocked?
Yes.
Just to clarify, you need to unzip the files inside the /Products folder, then run tms build to build and install in the other machine.
I just copied the zip file to the CurrentVersion folder and clicked on Install in the Smart Setup GUI - it unziped to the product folder and seemed to install. However, the splash screen shows version 13.5.4.2 instead of 13.5.10.1.
If I then go to the terminal and run tms build tms.vcl.uipack, it reports that nothing was modified for 13.5.10.1.
So it appears to have updated, but the splash screen version is way out of sync.
I just noticed the build -full option, so I ran that to force a rebuild, but the splash screen still shows 13.5.4.2
Try this:
Sorry, we confirmed that the wrong version is in the splash screen. You have the latest version installed, it just has the wrong number in the splash. It should be fixed soon
Downloading at home and copying to the lab for manual installation works for now, while I work with our IT department to see if they can fix the Cloudflare certificate issue. If they can't, for security reasons, copying isn't the end of the world - I like to test at home first anyway, before I roll out in the lab.
This ticket can be closed.