Newsgroups

Robertson_Jon · September 1, 2011, 1:16am

I'm not able to access the newsgroups. I don't access them very often, so I typically have to update the authentication information. However, I have updated it and I still can't get in. I've closed the newsreader and re-opened it and still can't get them. I'm using XanaNews and it tells me access restriction or permission denied.

Is anyone else able to access the groups today?

Thanks

tms_Nancy · September 1, 2011, 4:56am

We are not aware of a problem with the newsgroup server. Make sure there is no additional space in front or after the username/password.

Robertson_Jon · September 1, 2011, 8:54am

Thanks Nancy. Although I tried three times yesterday, and was very methodical on the last attempt, I could not get connected.

I reset the password once again today, and now I'm able to connect. Who knows what I was doing yesterday. :(

Thanks again for confirming there wasn't a known issue with the groups.

Dave_Keighan · February 5, 2012, 12:36pm

Is it still possible to access the forum via NNTP/XanaNews? I had a look around but was unable to come up with the server name.

brunofierens · February 5, 2012, 1:32pm

Please see newsserver server & account information under "My support" after login on our website.

Dave_Keighan · February 5, 2012, 3:47pm

Thank you.

Ralf_Kaiser · February 29, 2012, 11:48am

Hi,

since about 3 days i have the same problem.

I checked the username and the password twice and they are OK. A ping to the newsservers IP address is successful but i am not able to connect.

Any advice?

brunofierens · February 29, 2012, 12:04pm

server was replaced, please be patient till new IP propagates DNS servers

Ralf_Kaiser · March 2, 2012, 4:18pm

Hi,

just for the files: Newsgroup access is working again!

Ciao,
Ralf