Cannot access Web Core renewal

I renewed my expired Web Core account. Order Confirmation page says " Check your account, it's already there!
For your purchase, a new account has been created on our website.
Your login details have been sent to the registered email address."

I have NOT received login details. My account only shows previous purchases. My email address is

Please help!

I see the email with credentials was sent out.
Can you please verify your mailbox isn't blocking email delivery from
Please whitelist this email address.

Yes, sorry, the credentials email arrived in my inbox shortly after I posted this support request. I have downloaded the 1.8 GB file, which contains a Setup.exe rather than using the TMS Subscription Manager. I am about to start running Setup.exe.

We'll see...