Hi
Using webupdate (and updatebuilder) to package regular updates of an application.Its a great product and most of the time it works well. I have a simple update where usually 2 or 3 files are downloaded from our Internet site (usually only 1 CAB file for application update). Clients are using various PCs and servers from Win 7 through Win 10 and Server 2008R2
Occasionally users report that they need to run the update multiple times (without success) and have to wait for the next update.
I have a situation with our current update where it will not work properly on a Windows 2008R2 server (it has in the past on this machine). The program identifies that the update is required and appears to go through the motions of download the CAB file and the help file, but when it restarts the old version of the program is still running.
This is the only information in the log file:
03/05/2016 15:19:09 : [000] UPD has EXE restarted
10/05/2016 22:58:24 : [000] UPD has EXE restarted
11/05/2016 10:49:10 : [000] UPD has EXE restarted
12/05/2016 17:31:29 : [000] UPD has EXE restarted
12/05/2016 17:33:21 : [000] UPD has EXE restarted
12/05/2016 17:37:48 : [000] UPD has EXE restarted
12/05/2016 17:44:14 : [000] UPD has EXE restarted
12/05/2016 19:31:48 : [000] UPD has EXE restarted
12/05/2016 19:41:39 : [000] UPD has EXE restarted
12/05/2016 19:59:08 : [000] UPD has EXE restarted
12/05/2016 20:03:04 : [000] UPD has EXE restarted
12/05/2016 20:29:20 : [000] UPD has EXE restarted
12/05/2016 20:32:03 : [000] UPD has EXE restarted
12/05/2016 21:02:33 : [000] UPD has EXE restarted
12/05/2016 21:05:31 : [000] UPD has EXE restarted
12/05/2016 21:08:40 : [000] UPD has EXE restarted
12/05/2016 22:36:52 : [000] UPD has EXE restarted
These are multiple attempts at running the update.
My INF file is simple (I have masked the domain name and file names)
[update]
newversion=9.1.1.690
localversion=xxxxxxxxx.exe
descr=*** IF UPDATE FAILS, RUN xxxxxxxxx "AS ADMINISTRATOR" ***
[WhatsNew]
file=http://www.xxxxxxxxx.net/swupdate/releasenotes.txt
[files]
count=2
[file1]
url=http://www.xxxxxxxxx.net/swupdate/xxxxxxxxx.CAB
localversion=xxxxxxxxx.exe
targetdir={app}
descr=Main Application
compressed=0
filesize=20739650
mandatory=1
[file2]
url=http://www.xxxxxxxxx.net/swupdate/xxxxxxxxx.chm
localversion=xxxxxxxxx.chm
targetdir={app}
descr=Help File
filesize=109979
[application]
appupdate=1
silentrestart=1
appname=xxxxxxxxx.exe
appcomps=xxxxxxxxx.CAB
One thing I did notice is that the server has some Windows updates pending installation. Could that interfere with the running of webupdate? If not, is there any other likely cause?
Thanks to anyone for assistance!