TTMSFMXRichEditorPDFIO Error generatingPDF Android


I have an error when generating a pdf on android with the component TMSFMXRichEditorPDFIO.


UnicodeString text= L"aaaaaa bbbbbb cccccc dddddd eeeeee ffffff gggggg hhhhhhh iiiiiiii jjjjjj kkkkkk llllll mmmmmmm nnnnnnn ??????? oooooo ppppppp qqqqqqq rrrrrrr  sssssss tttttt uuuuu vvvvvv wwwwwww xxxxxxx yyyyyyy zzzzzzz AaAaAaA bBbBbB cCcCcC ddddd eeeeee ffffff gggggg hhhhh iiiiii jjjjj kkkkk lllll mmmmm nnnnn ????? ooooo ppppp qqqqqq rrrrrrr ssssss ttttttt uuuuu vvvvv wwwwwww xxxxxx yyyyy zzzzzz";

TMSFMXRichEditor1->AddMultiLineText(test);

TMSFMXRichEditorPDFIOPrueba->Save(System::Ioutils::TPath::GetDownloadsPath() + "/test.pdf");

The result of this is: 

aaaaaa bbbbbb cccccc dddddd eeeeee ffffff gggggg hhhhhhh iiiiiiii jjjjjj kkkkkk llllll mmmmmmm nnnnnnn ??????? qqqqqqq rrrrrrr  sssssss tttttt uuuuu vvvvvv wwwwwww xxxxxxx yyyyyyy zzzzzzz AaAaAaA bBbBbB cCcCcC ddddd gggggg hhhhh iiiiii jjjjj kkkkk lllll mmmmm nnnnn ????? ooooo ppppp qqqqqq rrrrrrr ssssss ttttttt uuuuu vvvvv yyyyy zzzzzz

the text without the words oooooo and ppppppp, in the first sequence. 

And without eeeeee, ffffff, wwwwwww and xxxxxx, in the second sequence. 

they are words that when generating the PDF, they are cut by the right of the document.

Could you help me?
Thanks in advance! 

Hi, 


I have tested this here and couldn't see an issue. Can you send us your test application so we can investigate this here?

I attached a dropbox link where you can see a basic example:

https://www.dropbox.com/sh/osgp14hhl8fo4x9/AABZIMhaKhlgpyzgJ6FgLK_6a?dl=0

I'm running the application on a samsung Galaxy Tab A tablet with Android 7.1.1

Hi, 


We have tested this here but are not able to reproduce this. All the characters are rendering correctly. Are you using special characters? Can you send us the output PDF file?

Hi,


I attached again the link of the test project:
https://www.dropbox.com/sh/17ilq12x1754njf/AADlKac95_aosgn9ID9H_kQGa?dl=0

Inside, you have a file "prueba.pdf", which has an example of how the application generates the pdf.

remember that I'm testing from a tablet with android 7.1.1.

I hope you can help me.

in case it helps you, I tried it on my cell phone with Android 6.0 and it works correctly. The problem occurs when I try with my tablet with Android 7.1.1

Hi, 


We are not able to reproduce this issue here, but we noticed that you are using special characters. Unfortunately when opening the demo, we are not seeing special characters. Can you please send us the string that you are using UTF-8 encoded via support@tmssoftware.com so we can investigate here exactly what is going wrong with special characters.