Need to change sender email

FNC TMS FNC Cloud Pack
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Hi I asked AI this question. Answer was that FNC Cloudpack do not support shared mailbox.
Is this something you can confirm ?

Question:
The situation is the following. I have authenticated a Microsoft account and send mail with it from TMS FNC CloudPack with my personal work email. Now I am also a member of a shared mailbox like support@company.com. All users can send email with this email address and read replies.
How can I configure TMS FNC CloudPack to use my shared email support@company.com instead of personal emailaddress as sender ?

Answer:
The TTMSFNCCloudMicrosoftOutlookMail component does not currently support specifying a different sender (like a shared mailbox) directly via the SenderEmail or any other property. The sender is always the authenticated user .

Workaround: Use Microsoft Graph API Directly

To send from a shared mailbox like support@company.com, you need to:

  1. Authenticate with a user who has Send As or Send on Behalf permissions for the shared mailbox.
  2. Use the Microsoft Graph API to send the message with the from field set to the shared mailbox.
2

Hi,

Unfortunately it's currently not supported to configure a sender email in TTMSFNCCloudMicrosoftOutlookMail. However this is a good suggestion and we'll have to investigate if this feature can be added in a future version of TMS FNC Cloud Pack.

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