Login user cancellation

FNC TMS FNC Cloud Pack
1

Hi,

I display a login popup with an animation while the connection is being processed.

I hide it when the connection is successful or refused.

However, if the user cancels their login attempt by closing the browser, he returns to the application, but no event is triggered, and my waiting popup remains displayed. How can I detect that the user has canceled their cloud login attempt ?

I tried using the OnBeforeRunExternalBrowser event, but my popup disappears too quickly.

I tried the OnActivate event of the calling form, but without success; the event isn't triggered.

6

Hi,

Unfortunately there is a technical limitation that prevents reliably detecting if the user cancels the login or closes the browser.

We'll investigate if handling these scenarios can be improved in a future version of TMS FNC Cloud Pack.

Alternatively, you can add an explanation with a Cancel button in your waiting popup and/or manually add a timeout in your application.