connexion refusée


J'ai 2 utilisateurs qui ont le même type de problème avec la connexion Dropbox ou Googledrive. Connexion refusée au ou ou serveur met trop de temps à répondre

88 autres utilisateurs sur différentes configurations android/clouds n'ont pas de problème

A quoi cela peut il être dû ?


I'm not sure what is causing this issue.
Does the issue only happen on Android? Which version of Android is used by the 2 users with the issue? Is it different from the Android version where there are no issues?


The problem does not seem to be related to the mobile or the Android version. Indeed, in one case, the problem occurs on a Galaxy S20 FE 5G at the customer's while it works fine on the same device at ours. In the 2 cases where the problem is encountered, the mobiles are in Android 13.

It's more like a network access or authentication restriction. Note that the customers concerned have no problem accessing the corresponding cloud app (GoogleDrive and DropBox)

Problem occurs in Wifi and 5G connection

Did you add https or http ?

Hi, ....