- It should be right below where you are running tms/tmsgui:
But if you haven't filled the credentials right, it won't download anything, maybe that's what's happening here.
2.The registration code you got from us when you bought the component. You should have got a reg email /reg code by email. It is the same you use to login in our site.
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It could be related to the credentials. If you don't have the right credentials, you won't see any product.
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You should be able to do it with this command line:
cd "empty folder where you want to install tms components"
tms credentials <enter your email/reg code>
tms install tms.vcl.excel.bridge
That should be it, it should install the bridges, FlexCel and UIPack. (but please remember to uninstall all 3 products if you have installed with setup.exe before).
In the future, just going to the command line and typing:
tms update
is all you will need to be to update everything to the latest version.
This 'smart Setup' is about as smart and intuitive as a brick.
Sorry you see it this way. We won't ever be able to make everyone happy so we expected some negative feedback, but I can assure you that the feedback in smartsetup is consistently positive. Most of our customers are really happy with it: it might be one of the tms products right now getting people more excited and people mailing us to tell us how much they like it, even when it isn't really a product. The session about smart setup in tms days about a month ago was the one which got the biggest score of all sessions, with only 9/10 and 10/10 score. In the last-year tms days, the biggest complain we got was about our old installers, which was which triggered us to release smart setup this year.
I know this I said doesn't help you much, but I just wanted to make clear that we are doing this because people is asking for it, and has been doing for years. The old installers had a lot of issues on their own, and were the main source of support we got. Think about it, we spent more time answering email about what went wrong with the installers, than with actually support for the products.
Of course smart setup is not going to be perfect, and it is competing with 20-year old installers that had a lot of the stuff already solved. It has been its own source of support, but not as much as the old installers, and we hope it will go down a lot in the future. Because the old installers were separate for each product, so when we fixed a problem in one of them, the others would still have them. Now when we solve a problem in smart setup, every product gets the fix. And we are planning other GUIs too on top of what we have. So I am sorry you couldn't get it to work, but I hope you will soon. I hope once you get it working, you will start liking it too.
So, how do I install Flexcel and its two bridges given I can't access anything with the smart Setup GUI or even a command line?
I've sent the command above. I think the main issue here is that you aren't entering the credentials correctly (your point 2). This is just the registration email/registration code you got by email. If you are still having problems, please tell me:
A. What do you get when you do:
tms list-remote
B.
What is the exact screen you get after you do tms install tms.vcl.excel.bridge (as I mentioned above)